Best format to Record in

[markbatts]

Hi,

I have noticed that the quality of the recording is not quite as good as the original streamed video.

Whats the best format to convert to? or is this normal?

Cheers
Mark

[Jeff Lenney]

Hi Mark

The quality should be 100% the same as what it's recorded in being that our software grabs it directly from the server

Are you converting the files after your conversion?

[peleus]

Hi Mark, it would also help if we could take a quick look on this. Which URL were you downloading this from? https://imagicon.info/cat/14-16/1.gif

[russelljclarke]

I get this problem too, along with recordings stalling (then not restarting as they used to) on BBC iPlayer. Help!!

[Jeff Lenney]

Hey Guys

If you're having issues - i need EXACT url's you're having the issue with so I can troubleshoot :)

I can't fix an idea - lol

Thanks :)