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RunHigh
11-03-2011, 02:10 AM
I download the new version,,,,,#5
When i put my registration number its say i need to upgrade....how come?
Cheryl Wester
11-03-2011, 05:59 AM
You can read our upgrade/update policy here:

http://applian.com/support-upgrade_policy.php

If that is not the case please contact customer service and we can assist you.
RunHigh
11-03-2011, 07:00 AM
i pay for the full programs a while ago,,,,that not including upgrade?
Cheryl Wester
11-03-2011, 05:27 PM
It depends on when you purchased. It includes updates but not upgrades. Thanks.