goanddo
10-21-2011, 11:22 PM
Hello,
I was installing RMC 4.3.2 today and got an error but then it went through the rest of the installation. I could open the program, but when I tried to use it I got an error saying I may have uninstalled then reinstalled without rebooting in between. I hadn't, but just to be safe I uninstalled, rebooted, and reinstalled. I still get this error during installation which says:
Media Catcher 4.3.2 Setup
The driver has failed to install.
Access is denied. (-2147024891)
Please see the FAQ on http://www.applian.com/replay-media-catcher/support/index.php for details on how to resolve this issue.
Once rectified run this installer again to reinstall the required driver.
The installation can not proceed.
I'm using Win7 64-bit, am not installing over an old version of RMC, and I repeated the above after having turned off Firewall, Anti-virus, etc, in case that was the culprit. No difference in the installation.
Thank you for any suggestions!
I was installing RMC 4.3.2 today and got an error but then it went through the rest of the installation. I could open the program, but when I tried to use it I got an error saying I may have uninstalled then reinstalled without rebooting in between. I hadn't, but just to be safe I uninstalled, rebooted, and reinstalled. I still get this error during installation which says:
Media Catcher 4.3.2 Setup
The driver has failed to install.
Access is denied. (-2147024891)
Please see the FAQ on http://www.applian.com/replay-media-catcher/support/index.php for details on how to resolve this issue.
Once rectified run this installer again to reinstall the required driver.
The installation can not proceed.
I'm using Win7 64-bit, am not installing over an old version of RMC, and I repeated the above after having turned off Firewall, Anti-virus, etc, in case that was the culprit. No difference in the installation.
Thank you for any suggestions!