When capturing video from the web the video saved is squished horizontally

[Hawthorn]

I correctly drag the markers and everything in the hit box is captured .. but when I play the videos out they are not the same aspect ration .. they seemed squished and in an rectangular shape instead of a square.

I have Windows 7 .. bet performance .. anything simple I am doing wrong?

[Hawthorn]

Not sure how I got it resolved .. or if it will stay resolved. But I tried messing around with the recommended settings nad changing various things in settings. It seemed to work with MPEG-4 but the file size was hige .. so I used recommended settings to get back to WMV and now the videos appear to scale.

[Cheryl Wester]

Thanks for letting us know it is working. Have a good week.

[gfullertx]

Can someone from Applian please respond to this anyway. I am having the same issue and haved "messed around" with settings as wel and it is not helping.

[Cheryl Wester]

Are you using recommended settings? Have you tried different formats? If you still have an issue please contact tech support for detailed assistance.