My Computer Crash

[kolakoka76]

Hello
I buy my RVC for record webinaires full screen
after 20 minutes, my computer crash , the screen freeze, my mouse don't move
and the file is 425 300 ko and i can't read it.


http://img31.imageshack.us/img31/8467/pcvista.th.gif (http://imageshack.us/photo/my-images/31/pcvista.gif/) Uploaded with ImageShack.us (http://imageshack.us)


http://img5.imageshack.us/img5/7104/settingsf.th.gif (http://imageshack.us/photo/my-images/5/settingsf.gif/) Uploaded with ImageShack.us (http://imageshack.us)

(http://imageshack.us/photo/my-images/851/videostockage.gif/)

Uploaded with ImageShack.us (http://imageshack.us)

the sound continues, but I can not move the mouse and ctrl alt sup is inaccessible

thank you to answer me
kola

[Jeff Lenney]

Hey there,

Wow, that issue is tough. What type of PC are you using? What is your processor type, how much ram do you currently have installed?

Thanks Kola!

[kolakoka76]

Hey there,

Wow, that issue is tough. What type of PC are you using? What is your processor type, how much ram do you currently have installed?

Thanks Kola!
hello jeff
i know that it's end of week .. but don't you seen my pictures?
cordialement
kola

[Cheryl Wester]

Try a fresh reboot of your computer. To get the best quality video with Replay Video Capture - especially on slower machines - try the following:

1. Go to Settings, and make sure you are using the MPEG-2 video format. Also, you may want to click on "Recommended Settings" at the top and select the most fitting option according to your pc configuration.

2. Try recording from a smaller video window by resizing your player to 1/4 of your screen, or no more than 480x640 pixels. This won't affect the video quality (since video is scaled UP from smaller sizes to fit a full-screen picture). This will require less computer power to capture, which will make for smoother videos.

[kolakoka76]

Bonjour Cheryl and thank you for your reply


Try a fresh reboot of your computer.

I did that, but nothing changes.


1. Go to Settings, and make sure you are using the MPEG-2 video format

when i try to use MPEG-2 device with ... i can see :

http://img8.imageshack.us/img8/1171/eerrormessagervc.th.gif (http://imageshack.us/photo/my-images/8/eerrormessagervc.gif/)

i anderstand now that : if i want to record properly, i have to buy another cimputer
thank you for all your time you take for me

i want recod in FULL screen for quality !!!!!

by Cheryl
kola