Unable to contact music identification server for tagging

[codplay]

Everything has been fine recording music for 2 months but in the last couple of days i get a popup when Replay Music is trying to identify the track saying

"Unable to contact music identification server for tagging. Please make sure.....the Genpuid.exe file"

Nothing has changed on my PC.

Is there a problem with the identification server(s)?
Anyone else having a similar issue?

[bfranker]

I didn't see this thread or I would have replied to this one but I'm seeing the same thing. I think the problem is not with us :-)

[Cheryl Wester]

We are aware of this issue and it is being worked on. Thanks.

[codplay]

Cheryl,
Thanks for the update. Can you update this thread when the issue is resolved.

[Cheryl Wester]

It should now be working. If you do have a problem let us know in tech support. Thanks.

[codplay]

Cheryl,
Working fine this morning. Thanks.

[wvkawboy]

I was having the same problem a couple of days ago... didn't try last night but will check it again tonight.

[Jeff Lenney]

I was having the same problem a couple of days ago... didn't try last night but will check it again tonight.

Let us know how it goes please!

[cjswallow]

I was unable to contact the identification server at various time tonight. It seemed to work for the majority of the time but out of 13 tries it failed 5.

[Jeff Lenney]

I was unable to contact the identification server at various time tonight. It seemed to work for the majority of the time but out of 13 tries it failed 5.

I know the issue is still being worked on - so many thanks again for hanging in there - and the update too on your progress:)

[wvkawboy]

Let us know how it goes please!

I tried again last night while recording Pandora, it tagged about 7 songs before coming up with the "Unable" message & then for the rest of the 45 songs or so it was rubbish. :(

[Cheryl Wester]

Please don't double post. Thanks. This issue has been answered in the other stream.