REPLAY CAPTURE--NO VIDEO

[DRIAB1]

IT SEEMS MY PROBLEM IS QUITE THE OPPOSITE OF MANY OTHERS. REPLAY CAPTURE DOES RECORD A FILE BUT ON PLAYBACK ONLY THE AUDIO IS PRESENT, NO VIDEO. I HAVE RE-LOADED THE MOST RECENT VERSION, ATTEMPTED RECORDING FROM VARIOUS SITES, AND STILL HAVE ONLY THE AUDIO ON PLAYBACK. ANY SUGGESTIONS?

[Jeff Lenney]

Good evening

Specifically, Can you please provide me with the URL of the audio or video you're trying to record, so I can trouble shoot the issue?

[DRIAB1]

HELLO JEFF,

THANKS FOR YOUR PROMPT REPLY. THE VIDEO NOT BEING CAPTURED WHILE SOUND IS OCCURS ON ALL SITES I HAVE TRIED. YOUTUBE, HULU, YAHOO VIDEO FOR EXAMPLE.

THANKS, GREG

[Cheryl Wester]

Please contact tech support. They will need an example and details on your system.