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rcheliguy
07-11-2010, 05:22 AM
Hey guys, I'm using the demo version of RMC and everything was working fine until early this morning (7/11/2010)

I am getting the following error and multiple attempts at uninstalling/reinstalling and cleaning out the registry have not cleared up this problem. Any help would be greatly appreciated.

Problem signature:
Problem Event Name: APPCRASH
Application Name: MediaCatcher.exe
Application Version: 3.11.0.0
Application Timestamp: 4abbb04b
Fault Module Name: MusicDNSLib.dll
Fault Module Version: 1.9.0.0
Fault Module Timestamp: 4a4bd8a5
Exception Code: c0000005
Exception Offset: 0000365d
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

danterome
07-11-2010, 01:42 PM
Folks, I too am having the same problem. Its been working fine and today the same thing, crash city when trying to save the file. I click "stop" and it goes into identifying track and a pop up " replay music has encountered a problem". Go inside for further detail and it reads "Error Signature" report.
I have no idea what it technically means. But I also did the uninstall/reinstall to no avail. Anyone knows whats going on? Got on this site and found another member with the same problem which means to me that there's more to come. Tks!

greggr
07-11-2010, 02:02 PM
The same thing has been happening to me the last 24 hours. I have this one 2 different computers, and on both when I "stop and save" or delete a file, it crashes the entire program.

I also uninstalled and then did a fresh install from the applian site...same problem

carpatch
07-11-2010, 04:59 PM
meme probleme . I have tried with IE7 and firefox .Same probleme. Who is the solution?

chbrca
07-11-2010, 06:21 PM
Same thing here happened when it tries to name the audio file that it's saving. I think this has to do with the recent Windows XP updates and / or Adobe Flash and Adobe Air updates. I tried all the above along with uninstalling Adobe, and doing a Windows Restore to a point when RMC was working, to no avail. Please fix this problem, there will be others like us as sure as heck.

endyr
07-11-2010, 07:38 PM
Same thing here happened when it tries to name the audio file that it's saving. I think this has to do with the recent Windows XP updates and / or Adobe Flash and Adobe Air updates. I tried all the above along with uninstalling Adobe, and doing a Windows Restore to a point when RMC was working, to no avail. Please fix this problem, there will be others like us as sure as heck.

Here is a quick fix, disable the "Lookup, tag and rename files automatically" under settings and RMC will work perfectly again! But alas, you have to rename the files yourself. It's my guess that this problem started with the "auto update" feature built into RMC, a "bad" update was sent to all of us.

stream-recorder.com
07-13-2010, 11:18 PM
https://forum.applian.com//showthread.php?5262-RMC-freezes-when-about-to-finish-downloads