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dallas48
02-29-2008, 07:36 AM
I have upgraded to Music 3 and the program close's while recording music with a message "Explorer has a problem and will close your application"
I have done the following things to try to fix this problem:
1. Reset RM3
2. Dowloaded RM3 again
Needless to say I love the new program and I would like to use it more instead of MR2. Help.

Debbie McCormick
02-29-2008, 11:14 AM
Hi,

Is it Windows Explorer or Internet Explorer that is crashing? What source are you recording from when the crash occurs?

In this case it might be best to sumbit a tech support ticket so that we can examine your log file.

Thanks.

dallas48
02-29-2008, 03:11 PM
Intermet explorer is crashing and I'm on Napster web site. Thanks

Cheryl Wester
02-29-2008, 09:47 PM
Hi

Please try the online version of Napster instead of the standalone player. If that is not the case contact tech support for further assistance. Thanks.