View Full Version : Registration problem: Registration code rejected saying it has been used 5 times

10-06-2009, 03:48 AM
After having trouble with my pc I had to reformat several times and now when I come to re-install Replay Music and register it, it rejects my registration code saying it has been used 5 times. Surely I don't have to pay again?

10-06-2009, 05:34 AM
The answer to a similar question:

Can you do me a favor please and submit a ticket to customer service? They can look up your reg code by name/email address and provide it to you there. As this is a public forum, I would not want to do that here and make the information public.

Please submit a CUSTOMER SERVICE TICKET (http://applian.com/help/index.php?pid=newticket&user=&department=9) and they'll get back to you as soon as possible.

THanks :)

10-06-2009, 05:54 AM
Thanks, but doesn't really answer my question as I already have my registration code. I have emailed customer support.

Tasha Heinlein
10-06-2009, 08:39 AM
If you open a support ticket or PM me with your order information we can look into this for you. Thanks!