View Full Version : Media capture stalls and fails

Tom Huber
07-28-2008, 09:42 PM

I just purchased Replay Media Catcher and have attempted to download several media clips from the Cincinnati [Ohio] Enquirer. The results have been the system downloads a few kb and then stalls, only to fail as the clip plays in Firefox 2. :(

I have read through the FAQ and troubleshooting and have validated that I'm trying to capture a flash video clip. Everything is set up as it should be. :confused:

Here are is the link and details from the Properties Window once the capture starts. Maybe someone can help. :o


Capture Flash RTMP streams


Downloading RTMP stream:
RTMP App: rtmp://cp22449.edgefcs.net:80/ondemand/
Media Path: /cincinnati/sports/072708_bengals_cincinnati
Audio Received: 0 kb.
Video Received: 10 kb.

Sorry, could only download a partial RTMP stream
Media was saved anyway:
E:\Media Catcher\072708_bengals_cincinnati_B595BBFA.flv

Is this a failure of Replay Media Capture and if so, will it be fixed, or did I just drop $40 on nothing? I'm not particularly pleased with the results so far, especially since this was the first attempt. :(

Operating System: Windows XP Pro, fully updated.
Browser: Firefox
Media Capture does not see anything with IE 6.

Tasha Heinlein
07-28-2008, 11:10 PM
Hi Tom,

Can you please create a support ticket? Thank you!


Best Regards,

Tasha Heinlein
Applian Technologies, Inc.

Tom Huber
07-29-2008, 01:42 AM
Ticket Created: 36DA5B.

Tasha Heinlein
07-29-2008, 06:49 AM
Hi Tom,

I have already replied to your ticket, thank you.

Best Regards,

Tasha Heinlein
Applian Technologies, Inc.

08-01-2008, 11:18 PM
I am using Media Catcher and the problem I am having is, Media Catcher locks up after only capturing 40-170k. It also stops all internet activity. I have since installed Media Catcher on another computer and it all works fine. Both computers are running XP Pro.

Cheryl Wester
08-05-2008, 08:32 PM
We have a brand new beta that has just been released today. Please give it a try and see if it corrects your issue. If it doesn't let tech support know and submit a ticket. Thanks.