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Andrew
07-27-2008, 08:28 AM
My os is Vista, sound card is SigmaTel HD Audio CODEC. I downloaded Replay Music 3. Problem is could not make any recording.
I checked the following:
Replay Music: Settling -> Input Source ->Audio Driver
Windows Media Player -> Tools -> Plug-in ->Applan Audio Recorder Plugin 1.01, and RM plugin
The sequence I did was:
1) Start Replay Music recording
2) Then start Window Media Player to play a MP3 music file
While the music is being played (I can hear the music from the speaker), the Replay Music time counter and file size remain at zero, the sound waveform window is flat.
I tried several time and unable to get any recording.
Please help. Thanks very much. Andrew.

Jeff Lenney
07-27-2008, 09:53 AM
Hi Andrew,

This is for XP only:
A lot of times the Sigma Tel sound card is missing some of the settings. If you would like to you can try this:

You can install the LG SigmaTel Drivers. This will restore the "stereo mix" line source:

--Follow this link: http://us.lgservice.com/
--Click on: Product Support
--Go to: Device Driver
--In product, select “Notebook”
--Type in a search for “Sigmatel”
--Download and install the resulting file (the largest one).

This could very well be the problem with your XP machine. If you do decide to try this please do a system restore point prior to installing. I always do one before installing any software. Also, you will need to reinstall the program.

Let me know if that helps. :-)

Andrew
07-28-2008, 12:06 AM
Hi Jeff,
Thanks for your prompt response on Sunday.
I tried following your link and downloaded the largest file. The driver is not compatible with my sound card, and there is no sound at all (using Window Media Player to play a MP3 file). Correction in your replay that my computer is a desktop PC running on Vista.
I also downloaded the smaller filesize (28MB) for Vista in the same link, but still does not work.
Then I search with Google and downloaded a few more, still does not work.
Then I found a website with many drivers:
http://www.radarsync.com/driver/d273775-sigmatel_high_definition_audio_codec
I shall try a number of these drivers one at a time and hope to find the one which works and give me the "stereo mix" line.
If anyone knows which of these driver can give me the "stereo mix" line, it would save me time to try one at a time.
Also if you have other suggestions, it would be appreciated.
Thanks very much, Andrew.

Cheryl Wester
07-28-2008, 04:12 PM
Oops-we missed that it was Vista. to record Replay Music with Vista you need to turn off the User Account Control.

Turn OFF User Account Control:

Open Control Panel
Go to User Accounts
Click on Turn User Account Control on or off
Click continue to verify.
De-Select the Use User Account Control (UAC)...
Click OK
Re-start your computer

That should get you up and running.

Andrew
07-28-2008, 09:24 PM
I turned off the UAC, and it still does not record !
I double checked that the UAC is turned off, the Replay Music 3 input source is Audio Driver. From what I read, that is basically all the set up needed.
For the sound card -> Recording: there is no stereo mix (and I cannot enable it too), but your document stated that Replay Music 3 does not need it.
The sequence I tried recording is 1) Start up Replay Music 3, start recording
2) Then use Windows Media Player to play a MP3 song.
I can hear the song from the speaker, but the Replay Music 3 waveform is flat, Track Size is zero, Recording Time is zero.
Please help - I really wanted to get it to work.

Is there any live person support (phone number) that I can call to walk me through to get this working ?
I was not able to find the link to log in a customer service request ticket either.
Thanks very much. Andrew.

Cheryl Wester
07-28-2008, 09:35 PM
At this point you need to contact customer support. Send a copy of your log file and they will be able to help you in more detail. Thanks.

Gary
08-01-2008, 05:33 AM
Hello.

I'm having the same problem as Andrew.

Would installing a sound blaster card that has a stereo mix option resolve the issue? If so which card do you suggest?

Thank you.

Cheryl Wester
08-01-2008, 07:43 AM
The program is not dependent on your sound card. Vista has made it difficult to capture audio but if you have the UAC turned off using the directions posted earlier in this thread you should be able to. The exception is if it is DRM protected music. Then our program with Vista is not able to record it. If that is not the case and you have followed all the directions given earlier contact tech support as more details will be needed.

Gary
08-01-2008, 06:52 PM
The program is not dependent on your sound card. Vista has made it difficult to capture audio but if you have the UAC turned off using the directions posted earlier in this thread you should be able to. The exception is if it is DRM protected music. Then our program with Vista is not able to record it. If that is not the case and you have followed all the directions given earlier contact tech support as more details will be needed.

Did what you stated and still no recording. What is DRM?

Mike Christensen
08-02-2008, 01:20 AM
Hi Jeff,
Thanks for your prompt response on Sunday.
I tried following your link and downloaded the largest file. The driver is not compatible with my sound card, and there is no sound at all (using Window Media Player to play a MP3 file). Correction in your replay that my computer is a desktop PC running on Vista.
I also downloaded the smaller filesize (28MB) for Vista in the same link, but still does not work.
Then I search with Google and downloaded a few more, still does not work.
Then I found a website with many drivers:
http://www.radarsync.com/driver/d273775-sigmatel_high_definition_audio_codec
I shall try a number of these drivers one at a time and hope to find the one which works and give me the "stereo mix" line.
If anyone knows which of these driver can give me the "stereo mix" line, it would save me time to try one at a time.
Also if you have other suggestions, it would be appreciated.
Thanks very much, Andrew.

Hi Andrew,

So you are playing MP3s in your Windows Media Player and would like Replay Music to re-record them? Please let me know exactly what you are trying to do. Replay Music sometimes has problems recording directly from Windows Media Player especially if the music you are tying to play is DRM protected. Have you tried playing the MP3s in a different player besides Windows Media Player to see if you get a signal from Replay Music? Replay Music has no problem recognizing an audio signal from the Winamp player.

Regards,

Gary
08-02-2008, 04:40 AM
I got it to work.

I used freecorder, set the station I wanted to listen to i.e. 525.com.

Created the dir. I wanted to save recordings to. Than used winamp to listen to the recorded mp3 files. They transfered over to my Ipod ok.

I think some tweaking needs to take place with freecorder. Just missing some bass.

jpwilli
09-17-2008, 07:31 AM
Hello Mike:

You are helping to solve my problem! Like many others here are posting, I am having difficulty getting RM to record and HAVE been doing all the right things as far as UAC off, opening RM first etc. You hit the nail on the head when you stated RM may have a hard time working with Windows Media Player. I used another player and Whalla (or at least sort of). It does recognize the other player and records but playback wasn't as clear as it should be so will work on this. Have also spoken with tech support and they spoke of making sure the Windows Media Player plugin for RM is checked...and mine was. I do believe my problem is to do with which type of player I use and will try to tweak so that the playback is clear. Will keep you updated but thank you for the suggestion of trying another player, I can see that is what is likely to work for me.

BTW: I am using Windows Vista Premium 64 bit and that too acts a little different than other VISTA versions so have to keep that in mind as well.

Will let you know of my progress.

maxrenn
09-17-2008, 08:02 AM
RM is not able to re-record drm-ed files on Vista ?
Is that on purpose (to avoid lawsuits) or is that an incompatibily or the
software with Vista ?
I thought RM could record any sound played by the computer.
There are other softs using this kind of virtual sound cards technology that work with Vista.

Bye.

jpwilli
09-17-2008, 05:50 PM
Okay, so can anyone tell me how I know if the file I have has DRM attached? The .mp3's I am trying to capture were downloaded many years ago, they stream and capture fine on my XP computer and just wondered how to find out if they are DRM-ed since they don't seem to capture using Vista and Windows Media Player.

ThankX

Mike Christensen
09-20-2008, 01:11 AM
RM is not able to re-record drm-ed files on Vista ?
Is that on purpose (to avoid lawsuits) or is that an incompatibily or the
software with Vista ?
I thought RM could record any sound played by the computer.
There are other softs using this kind of virtual sound cards technology that work with Vista.

Bye.

Replay Music does not use the typical virtual sound card technology that you are referring to. The reason is typical virtual sound card technology depends on the type of sound card that you have installed on your computer since the typical virtual sound card software lays on top of the sound card driver. So, if you don't have the right sound card on your Vista machine, then the typical virtual sound card technolgy may not work in Vista. Replay Music will work with all sound cards.

Best regards,

Mike Christensen
09-20-2008, 01:20 AM
Okay, so can anyone tell me how I know if the file I have has DRM attached? The .mp3's I am trying to capture were downloaded many years ago, they stream and capture fine on my XP computer and just wondered how to find out if they are DRM-ed since they don't seem to capture using Vista and Windows Media Player.

ThankX

Hi,

It sounds like your files are not DRM protected. But to find out, try moving your MP3s to a different computer and then try playing them. If they won't play then they are probably DRM protected. Have you tried playing your files in Winamp and then use Replay Music to record them?

Best regards,