View Full Version : No Applian Contact Number

07-27-2009, 12:14 PM
I've been having problems with Replay A/V 8 for some time now, and it's been frustrating interacting with people from the technical support staff because the problem is still not rectified. Applian Technologies needs a telephone number to assit their customers in rectifying problems that are not currently being corrected through existing means.

Come on Applian Technologies if you were serious about addressing your customers needs, you would have telephone assistance available for your customers who purchased your product.

A frustrated customer :mad:

Cheryl Wester
07-27-2009, 01:50 PM
We do all of our support by phone. We have found it to be the most efficient way as people don't need to wait long (we answer 99 percent withing 24 hours or less), worry about time zone issues, or worry about language issues. Being an Internet store means we have business all over the world and this has been the most efficient. If you do have a problem please contact tech support and we will get right back to you.

We don't torture you with annoying hold music here. We keep our software prices low by providing super-fast email support from our very own staff. No outsourcing to some call center on another planet.