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rockn77
01-22-2009, 10:55 AM
I have wm12.1 recorder with Windows xp platform. I've noticed that some tv station sites will not let me record. Here's a link to one such site. Any advice would be appreciated!

http://www.whiotv.com/video/index.html

Tasha Heinlein
01-22-2009, 11:37 AM
Please submit a support ticket (http://applian.com/help/index.php?pid=newticket&user=&department=6) for help with WM Recorder. Thanks!

Best Regards,

Tasha Heinlein
Applian Technologies, Inc.

rockn77
01-22-2009, 11:49 AM
I did so yesterday and included the link but the service rep need more info. :confused:

Jeff Lenney
01-22-2009, 06:58 PM
I did so yesterday and included the link but the service rep need more info. :confused:

If we need more info, it's to further analyze the situation. Sometimes just the link is not enough to tell you why it's not recording. If i'm able to record from a link, and you're not for example, then the problem is not the link.

Please check the ticket for a response, and reply with the requested info when you can.

Thanks for your patience. :D