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View Full Version : Can't drag audio file to main window



simonpdl
11-28-2017, 09:06 AM
Having updated to the new version of Spitter I'm having issues dragging and dropping any audio files into the main window. They wont move from the top left hand side. Am I doing something stupidly wrong? It loads up video files no problem, but not my audio files. Please help!

Cheryl Wester
11-28-2017, 07:05 PM
What format are they in? Did you try and add them using the plus sign? Do they add then? Thanks.

simonpdl
11-30-2017, 08:20 AM
What format are they in? Did you try and add them using the plus sign? Do they add then? Thanks.

Hi. Thankyou for replying. They are in WAV form. So I can add a file with the plus sign in the left hand panel but it just stays there. I can't then drag it across into the larger panel window to edit.

Cheryl Wester
12-02-2017, 01:46 PM
Please try a different format to see if you still have that issue. As an example mp3. I just tested the program and I was able to drag that-although I normally use the plus sign to add files. I don't have a WAV file to test with me.

simonpdl
12-04-2017, 03:21 AM
I've tried with an mp3 and it still doesn't work. I feel as if i might be missing a trick here! I've got a screenshot of what is happening but to attach a pic i need a URL? Is there another way of attaching a pic?

Cheryl Wester
12-04-2017, 05:40 PM
The best thing to do at this time is submit a tech support ticket. We don't want items attached to this. Thanks.