records for about 7 seconds

[booch11]

no matter what i record, rmc will do so for about 7 seconds -- then shut down.
i can see the snippets of the recordings in the folder.
but they are just snippets.
thoughts?

[Jeff Lenney]

Hi Booch,

What version of Replay Media Catcher are you currently using? Let's start with that.

Thank you.

[Tasha Heinlein]

no matter what i record, rmc will do so for about 7 seconds -- then shut down.
i can see the snippets of the recordings in the folder.
but they are just snippets.
thoughts?

Can you please open a support ticket (http://www.applian.com/replay-media-catcher/support/index.php) and include your registration code so that we can test this? Thank you!

Best Regards,

Tasha Heinlein
Applian Technologies, Inc.

[booch11]

Version: 3.01
im running xp pro

[Jeff Lenney]

Version: 3.01
im running xp pro

Thank you, please submit a ticket as requested by Tasha so we can get more detailed and look into the issue. We need to look up your registration, etc, in order to get this issue fixed for you! Very easy to fix, so submit that ticket for me asap please!