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Davcomedia
05-29-2014, 01:20 AM
Hi there

I bought the product suite at the weekend and the capture facilities are better than I could have hoped for - absolutely excellent.

However, I have encountered a problem with the media splitter. Starting the video to find the first frame to esit is fine but when I pause it to do any editing the program freezes. I've tried it several times and the outcome is the same each time.

As I only made the purchase at the weekend I assume I have the latest version.

Any help would be appreciated.

Thanks in advance.

Ian

Cheryl Wester
05-29-2014, 01:49 PM
What format is the file in? How large is the file? Have you tried other files or files from other sources. Do try this and if you continue to have a problem please do contact tech support.