Raptor
09-20-2013, 03:19 PM
History:
- Previous Replay Suite 4.x license for all products
- Upgraded (months ago to RMC 5.x paying for RMC license only (all other products still at 4.x level)
Today:
- I closed RMC 5.x (I do this as it locks certain files and I can't move them)
- Opened RMC 5.x and received invalid license or continue in Demo mode
- Tried old license to no avail
- Clicked on the "learn more" hyperlink to get to the main site
- Tried the contact site and received the following error and cannot get assistance:
"Well, This is Really Embarrassing..."
"We've recently re-designed our website, so maybe you've followed an old link. Sorry about that. Please cruise on over to the homepage. Or, contact us if you need help."
- Going back to the home site and started over again just re-creates the same error message.
*** What's up guys? you killed my license and then offer no support ***
Anyone else experiencing this?
~Raptor
- Previous Replay Suite 4.x license for all products
- Upgraded (months ago to RMC 5.x paying for RMC license only (all other products still at 4.x level)
Today:
- I closed RMC 5.x (I do this as it locks certain files and I can't move them)
- Opened RMC 5.x and received invalid license or continue in Demo mode
- Tried old license to no avail
- Clicked on the "learn more" hyperlink to get to the main site
- Tried the contact site and received the following error and cannot get assistance:
"Well, This is Really Embarrassing..."
"We've recently re-designed our website, so maybe you've followed an old link. Sorry about that. Please cruise on over to the homepage. Or, contact us if you need help."
- Going back to the home site and started over again just re-creates the same error message.
*** What's up guys? you killed my license and then offer no support ***
Anyone else experiencing this?
~Raptor