![]() |
|
#1
|
|||
|
|||
|
I tried converting flv audio to mp3 but didn't work. Any suggestions?
Thanks. |
|
#2
|
||||
|
||||
|
Hi Chicago :-)
What version of Replay Converter are you currently using? You can determine this by clicking on the small + shaped icon on the top LEFT of Replay Converter's main screen. If you are using 2.80 or older, we do have a new version of the converter available, 3.0 Please give it a download and try it. 1) UNINSTALL the old Replay Converter 2) REBOOT 3) INSTALL the new Replay Converter This will avoid a lot of potential problems if you follow these simple steps! http://applian.com/download_file.php?file=RCSetup.exe If you upgrade to 3.0 and this does not fix your issue, please submit a ticket to support with your Replay Converter log file. Also, if you ALREADY have 3.0, please submit a ticket to support with your log file as well. The log file will show us all your activity for the day/session and allow us to see exactly what is happening, and hopefully help resolve your issue as well. :-) Your Replay Converter log file is named ReplayConverterLOG.log. If you installed the stand-alone version of Replay Converter, the file will be found within the directory that Replay Converter is installed. Usually, Replay Converter is located in C:/program files/Replay Converter 3 Please attach ReplayConverterLog.log to your support ticket.
__________________
Best Regards, Jeff Lenney Technical Support Applian Technologies, Inc. |
![]() |
| Bookmarks |
| Thread Tools | |
| Display Modes | |
|
|
Similar Threads
|
||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Capturing Flash Audio - what audio format? | nrms | Replay Media Catcher | 2 | 11-03-2008 10:12 AM |