Videos cutting off before end

[kathyw2]

Hello,

Some of my youtube videos are cutting off before the end. I use them in powerpoint presentations and often the most improtant information is at the end. Any solutions?

[Cheryl Wester]

We need more information. Have you converted the file? Is the file complete prior to converting? The best thing for this is to submit a tech support ticket so we can take a look into this with more information.