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  #1  
Old 08-27-2008, 02:21 AM
renato renato is offline
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Default Problem with a video
Hello,
I can't capture the video in this page. RMC capture only 31 seconds. This is the info file:

Sorry, could only download a partial RTMP stream
Media was saved anyway:
C:\Documents and Settings\username\Documenti\My Recordings\20080826_kp_orissa_report_350_4CBDC464. flv
Exception:
m_nErrType = 6
m_strDesc = "Connection was closed by remote host"
m_strFile = F:\proj32\TestRTMPClient\RTMPStreamRip.cpp
m_nLineNumber = 699

Can you help me? Thank you.
Last edited by renato; 08-27-2008 at 04:54 AM.
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  #2  
Old 08-27-2008, 07:20 AM
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Cheryl Wester Cheryl Wester is offline
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It sounds like you are not using our latest version of Media Catcher. Please download and install it and give the link another try. Uninstall and reboot the version your currently have first.

http://www.applian.com/replay-media-catcher/
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  #3  
Old 08-27-2008, 08:17 AM
renato renato is offline
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Default I have the latest version
Quote:
Originally Posted by Cheryl Wester View Post
It sounds like you are not using our latest version of Media Catcher. Please download and install it and give the link another try. Uninstall and reboot the version your currently have first.

http://www.applian.com/replay-media-catcher/
I have this Version: 3.0.0.0
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  #4  
Old 08-27-2008, 05:05 PM
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Tasha Heinlein Tasha Heinlein is offline
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I tested the video on the front page of this site, and was able to capture it in it's entirety. If there is a different video you would like me to test please send a direct link. If you are still having problems please open a support ticket with the Media Catcher department. Thank you.

Best Regards,

Tasha Heinlein
Applian Technologies, Inc.
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