Capturing stops after x min

[uzer]

I purchased a license for replay av last night, the program looks very straight forward and i have no problems using the interface and adding new streams for recording.

The problem i encounter when trying to record different real (rtsp/http) streams from the same site is that the capturing stops after x min and im not able to capture the whole stream.

I know the stream is 1 hour long but when trying to capture it, it stops capturing after 10min, 12 min or more sometimes.
I dont get any warning or error so i cant figure out why the whole stream is not getting recorded.

Any suggestions?

[Cheryl Wester]

Have you played it back to see if it is a complete recording? The reason I ask is if it is not recording a "live" show it is going to record as fast as your Internet connection and the server on the other end allow. It is very possible that you do have a complete file. If that is not the case let us know or submit a tech ticket for additional help.

[applesareyummy]

I'm experiencing the same thing, recording stops after about 39 minutes.

What kind of an answer is this, Cheryl? Have you tried recording to see if it keeps going or stops?

[Cheryl Wester]

When you are recording an archive it is not recording in real time. Depending on your Internet it is possible for a two hour file to be downloaded in 10 minutes or so-each Internet connection is different. When you say it has stopped recording I'm asking you to check to see if the download is complete. If it not a complete download then you should contact tech support for additional assistance.