Nothing Gets recorded - help!

[labarry]

I am using Replay A/V. I have set two different radio stations to record, I have tested the audio for both with success. The program start to do the recording but then aborts after a few seconds. It shows a file after the fact but it's a 4kb file and window media player can't recognize it. Why won't it record? The recording log shows a lot of stuff which I will share here. Can you tell me what's wrong?

Recording log for Beth BaCall
Replay A/V Version 8.42

Thu Jul 24 8:59:48 AM
Download Capture Summary:
Version 8.42
URL = http://www.star991fm.com/resources/s...rChannel1.html
Days= Mon Tue Wed Thu Fri
Next = Thu Jul 24 9:00 AM - 1:00 PM
Capture Type = Stream Capture
Record-to Format = Stream Capture
Convert-to Format = Nothing - Leave As Is

No Eliminate Dead Air
No Create New Track after silence option
Split tracks every 15 minutes
Automatic retuning enabled
Mute while recording disabled

Thu Jul 24 8:59:50 AM Download capture type: Stream Capture
Thu Jul 24 8:59:50 AM Recording : Beth BaCall
Thu Jul 24 8:59:50 AM URL : http://www.star991fm.com/resources/s...rChannel1.html
Thu Jul 24 8:59:50 AM Filename : C:\Documents and Settings\labarry\My Documents\Air Checks from Replay\Beth BaCall\Beth BaCall Jul 24_01.cap
Thu Jul 24 8:59:50 AM URL : http://www.star991fm.com/resources/s...rChannel1.html
Thu Jul 24 8:59:50 AM Starting Job #3
Thu Jul 24 8:59:50 AM Status 79437720: Looking up host www.star991fm.com...
Thu Jul 24 8:59:51 AM Status 79437720: Connecting to host www.star991fm.com...
Thu Jul 24 8:59:51 AM Status 79437720: Host www.star991fm.com connected. Waiting for http://www.star991fm.com/resources/s...rChannel1.html.
Thu Jul 24 8:59:51 AM Status 79437720: GET /resources/streaming/media_playerChannel1.html HTTP/1.0
Thu Jul 24 8:59:51 AM Status 79437720: Accept: *.*, */*
Thu Jul 24 8:59:51 AM Status 79437720: User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1)
Thu Jul 24 8:59:51 AM Status 79437720: Host: www.star991fm.com
Thu Jul 24 8:59:51 AM Status 79437720: Accept-Encoding: gzip
Thu Jul 24 8:59:51 AM Status 79437720: Transferring data from http://www.star991fm.com/resources/s...rChannel1.html.
Thu Jul 24 8:59:51 AM Received data for 79437720
Thu Jul 24 8:59:51 AM Status 79437720: HTTP/1.1 200 OK
Thu Jul 24 8:59:51 AM Status 79437720: Date: Thu, 24 Jul 2008 15:12:05 GMT
Thu Jul 24 8:59:51 AM Status 79437720: Server: Apache/2.0.46 (Red Hat)
Thu Jul 24 8:59:51 AM Status 79437720: Set-Cookie: JSESSIONID=8861DBED09478ED2E1E0438137907AEE; Path=/
Thu Jul 24 8:59:51 AM Status 79437720: ETag: W/"4332-1213690781000"
Thu Jul 24 8:59:51 AM Status 79437720: Last-Modified: Tue, 17 Jun 2008 08:19:41 GMT
Thu Jul 24 8:59:51 AM Status 79437720: Content-Length: 4332
Thu Jul 24 8:59:51 AM Status 79437720: Connection: close
Thu Jul 24 8:59:51 AM Status 79437720: Content-Type: text/html; charset=UTF-8
Thu Jul 24 8:59:51 AM Status 79437720: Session Started
Thu Jul 24 8:59:51 AM Status 79437720: Download complete.
Thu Jul 24 8:59:51 AM Status 79437720: Session Ended
Thu Jul 24 8:59:51 AM Wrote 4332 bytes to translated GZ file
Thu Jul 24 8:59:51 AM Stopping DL Recording
Thu Jul 24 8:59:53 AM Retry #1 Beth BaCall
Thu Jul 24 8:59:56 AM
Download Capture Summary:
Version 8.42
URL = http://www.star991fm.com/resources/s...rChannel1.html
Days= Mon Tue Wed Thu Fri
Next = Fri Jul 25 9:00 AM - 1:00 PM
Capture Type = Stream Capture
Record-to Format = Stream Capture
Convert-to Format = Nothing - Leave As Is

[Cheryl Wester]

Hi

You need to use the URL finder under Tools to find a good URL. You open up AV and go to Tools-URL Finder. Then go to what you want to capture. If that doesn't work for you please submit a tech support ticket for more personalized attention. Thanks.

[labarry]

How do I submit a tech support ticket?

[craig78681]

Originally Posted by labarry

How do I submit a tech support ticket?

Click here. Then click the Create Replay A/V Support Request button.