recorder stops at 75% after buying

jorew · #1 05-02-2009, 07:47 AM

I downloaded demo, then bought the product and inserted activation code but it still only records 75% of the video.

I uninstalled and then reinstalled it.

HELP!

mitrich · #2 05-03-2009, 05:11 AM

which software did you install?

>>RSM

Tasha Heinlein · #3 05-03-2009, 07:15 AM

Quote:

Originally Posted by jorew

I downloaded demo, then bought the product and inserted activation code but it still only records 75% of the video.

I uninstalled and then reinstalled it.

HELP!

Are you using Media Catcher? Have you played the files back to be sure that they are incomplete?

jorew · #4 05-04-2009, 04:28 AM

Thanks,

The videos are complete, I just figured they weren't as it ended before the video finished playing.

mitrich · #5 05-04-2009, 05:47 AM

Here is the deal:

This software is not *recording*, rather it is downloading an existing file at a URL.

I also had to figure it out by myself, but then a tech confirmed it to me.

>>RSM

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