All software locks up!

Gadget Guru · #1 05-23-2008, 09:49 AM

I just purchased the entire suite and installed it. Now when I go to run the software it hangs up and task manger says it's "not responding". This happens to all the software.
ANY CLUES?

floydj · #2 05-25-2008, 04:14 PM

Quote:

Originally Posted by Gadget Guru

I just purchased the entire suite and installed it. Now when I go to run the software it hangs up and task manger says it's "not responding". This happens to all the software.
ANY CLUES?

Was a demo working before you made the purchase? Or was the purchase your initial install?

Floyd

Debbie McCormick · #3 05-29-2008, 11:28 AM

Hi,

That's very unusual. Can you please sumbit a tech support ticket so that we can get more information to help you.

aoates · #4 06-05-2008, 01:13 PM

Quote:

Originally Posted by Gadget Guru

I just purchased the entire suite and installed it. Now when I go to run the software it hangs up and task manger says it's "not responding". This happens to all the software.
ANY CLUES?

Hi, I'm having the same problem but only with AV. All the other packages function O.K. How do I get a tech support certificate to submit?

Alan

floydj · #5 06-05-2008, 02:23 PM

Support requests for the various projects can be made through this page:

http://www.applian.com/support-products.php

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