Is Tech Support On Vacation ???

[bigcheez]

I have not heard from you guys in over 10 days now, Please Help Me !!!
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Ticket ID: EA9854
Department: DEV-Webmaster
Created: 25 November 2008 12:38
Status: Open
Subject: Ticket # 1F020E
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Paul Carroccia
Date: 25 November 2008 12:38

I have not recieved a reply about ticket #1F020E for a while now.
Whats up?
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Ticket ID: 1F020E
Department: Replay A/V Technical Support
Created: 17 November 2008 19:24
Status: Open
Subject: Re: Replay AV Custom Conversion
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Paul Carroccia
Date: 22 November 2008 07:04

You didn't forget about me ... did you?
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Cheryl Wester - Staff
Date: 19 November 2008 05:50

HI
I'm going to send this to the next level.
summary: trying to do a custom conversion-details in ticket.
Will not work.
If uses command line it does work.

Best Regards,
Cheryl Wester
Applian Technologies, Inc.

[Cheryl Wester]

Hi

You have not been forgotten. It is the holiday weekend and some people may be out. Rest assured you will be answered. Sorry for any delay.