Cannot Install Source Filter

jwood · #1 11-21-2008, 08:00 PM

I am attempting to record a DVD. I have gone through the set up. Marked the screen. Start the DVD and then hit the record. I then get an error message "Cannot Install Source Filter". I click OK and the get the error message "Failed to Setup Recording". Does anyone have any idea what I am not doing correctly?

Cheryl Wester · #2 11-23-2008, 03:17 PM

The developer is aware of this issue and is currently working on it. It doesn't happen with most systems so it hasn't been easy to get a fix on. When it is ready it will be posted. Thanks.

Sometimes using a different audio source or reinstalling takes care of the issue.

caber1 · #3 12-08-2008, 01:41 PM

Have we been able to find a solution? I just purchased the software and lo and behold it gives me the same message.

Looks like a few months since the question was asked.

caber1 · #4 12-10-2008, 10:09 AM

Who do I talk to about refunds until this problem is fixed?

I've tried to use the program on several different types of media and I get the same message everytime

Cheryl Wester · #5 12-16-2008, 07:27 PM

Please contact tech support with this issue. We are working on this but need more information than is necessary for this forum. Thanks.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
No Input Source for Microphone	dpitman	Replay Music	1	09-09-2009 06:52 PM
Problems with Replay Video Capture: Error message: Cannot install filter	vitaminrich	Replay Video Capture	3	09-09-2009 06:50 PM
"Cannot install Mux filter" error message in Replay Video Capture	fciaft	Replay Video Capture	2	09-03-2009 02:29 AM
RVC Error: cannot load mpeg encoder filter	dwhite8@charter.net	Replay Video Capture	2	07-12-2009 12:17 AM
Cannot install MPEG Encoder filter	contrarian.rw	Replay Video Capture	3	03-06-2009 12:20 PM