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Old 11-21-2008, 08:00 PM
jwood jwood is offline
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Default Cannot Install Source Filter

I am attempting to record a DVD. I have gone through the set up. Marked the screen. Start the DVD and then hit the record. I then get an error message "Cannot Install Source Filter". I click OK and the get the error message "Failed to Setup Recording". Does anyone have any idea what I am not doing correctly?
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Old 11-23-2008, 03:17 PM
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The developer is aware of this issue and is currently working on it. It doesn't happen with most systems so it hasn't been easy to get a fix on. When it is ready it will be posted. Thanks.

Sometimes using a different audio source or reinstalling takes care of the issue.
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Old 12-08-2008, 01:41 PM
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Have we been able to find a solution? I just purchased the software and lo and behold it gives me the same message.

Looks like a few months since the question was asked.
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Old 12-10-2008, 10:09 AM
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Who do I talk to about refunds until this problem is fixed?

I've tried to use the program on several different types of media and I get the same message everytime
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Old 12-16-2008, 07:27 PM
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Please contact tech support with this issue. We are working on this but need more information than is necessary for this forum. Thanks.
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