Slingbox Pro-HD

[nuke12]

I see no mention of the new Pro-HD box here.

I purchased the Slingbox because of the At-Large Recorder. The sad part is, I can't get the recorder to work. I'm on my internal network so a firewall is not the issue. I was hoping it would work because of this statement, "Unlike previous versions of At-Large Recorder, version 2 works with ANY version of the SlingPlayer software or firmware". Am I doing something wrong or does the new firmware in the Pro-HD break At-Large Recorder 2.0?

[nuke12]

No other Pro-HD users here?

I ran some more tests. I tried Slingplayer versions 1.0.5.140 & 2.0.0.465. I tested both versions using the "Finder ID" and "Direct Connection" methods and in every case, I could connect.

When I run ALR and try either connection method, I get the same result. ALR feels something else is connected to the slingbox.

I'm pretty sure it is nothing I'm doing wrong. I would like to hear from other Pro-HD & ALR users but mostly I would like to hear from Applian. Does Applian plan on supporting the Pro-HD?

I love this new Slingbox. The video quality is breath taking but of no use to me unless I can record it. I had 30 days from date of purchase to return the unit. My clock is ticking.

Thanks all for your time.

[Tasha Heinlein]

I see no mention of the new Pro-HD box here.

I purchased the Slingbox because of the At-Large Recorder. The sad part is, I can't get the recorder to work. I'm on my internal network so a firewall is not the issue. I was hoping it would work because of this statement, "Unlike previous versions of At-Large Recorder, version 2 works with ANY version of the SlingPlayer software or firmware". Am I doing something wrong or does the new firmware in the Pro-HD break At-Large Recorder 2.0?

I don't believe we have tested with the Pro-HD. We will look into this and get back to you. Thanks for the heads-up.

Best Regards,

Tasha Heinlein
Applian Technologies, Inc.

[nuke12]

I don't believe we have tested with the Pro-HD. We will look into this and get back to you. Thanks for the heads-up.

Best Regards,

Tasha Heinlein
Applian Technologies, Inc.

Thanks Tasha, for the reply. Much appreciated.

I look forward to your follow-up.

[marili]

same thing here. I keep getting a error saying can't join slingbox saying there someone on it. i try everything from IP code name it like 15 latter and numbers and DC ip , port. i can connet to it with the slingbox software. yes my software was closed when trying to connet too the box with at-large recorder.

[pjpete]

Same thing has happened to me as well. Although my Solo works great. Hope they are able to make things work with the Pro-HD.

[nuke12]

Same thing has happened to me as well. Although my Solo works great. Hope they are able to make things work with the Pro-HD.

Well, I'm looking for it to not only work but also support for the new features the Pro-HD adds to the Slingbox line. Larger frame size, higher data rates, SPDIF etc.

I would like the record quality to be as good as what I can see on my screen when using Slingplayer.

The Pro-HD is an awsome box.

[nuke12]

Well, it's been a couple of weeks now.

I think its pretty clear there are issues with ALR and the Pro-HD box. It's been stated here and on a couple of other forums.

I know there have been problems between Applian and Sling Media and this is just another rock on the road.

So where do we go from here? Applian must have some stand on this, by now.

Can someone from Applian make a comment? Tasha?

Thanks for your time.

[editorincharge]

Have been having the same problems. Tasha got back to me last week to say their developers are looking at the Pro-HD. Hope they get the thing working soon, otherwise I'm going to have to take advantage of their 30-day money-back guarantee, which would be a shame.

[nuke12]

Have been having the same problems. Tasha got back to me last week to say their developers are looking at the Pro-HD. Hope they get the thing working soon, otherwise I'm going to have to take advantage of their 30-day money-back guarantee, which would be a shame.

Thanks for the reply. I was hoping for a little more information that probably only Applian can supply. To take the current ALR and fix the connection problem won't do it for most Pro-HD users. Most of us will want to record the full glory that is possible with the Pro-HD.

Someone will do this. There is enough source code available and with a packet level debugger, it can be figured out. I would prefer to see a stand up company like Applian provide the fix rather then a private hack. Hacks don't come with any support.

I also understand there could be pressure here with DRM and all that garbage. There are so many issues. A statement from Applian on their plans would be really nice.

[Tasha Heinlein]

Hi All,

If we are able to get At-Large working with the Pro-HD I don't think it is going to be a quick fix. There are a lot of differences here, and there will need to be a lot of changes put into place so that you are able to capture the higher quality videos that you are able to view with the Pro-HD. We don't have a fix available yet, I understand that this is frustrating, however we are looking into it. I'm sure we will make an announcement when we have any new information on this!

Best Regards,

Tasha Heinlein
Applian Technologies, Inc.

[nuke12]

Not quite as positive reply, as I was wishing for.

I think the current login problem will not be that difficult to fix. I agree the new features the Pro-HD adds to Slingbox skill set, will be a fair undertaking. I'm sure Applian is up to the task.

I am glad Applian is looking into the issues and I do thank you Tasha for a reply.

HD content is the way of the future (the very near future) and it's what we all will be working with.

[kusojiji]

I just upgraded to the Recorder 2. Had been using the version 1 with Replay AV 7 for over a year with great results. And like everyone else, I cannot connect to my Pro-HD.

Recorder 2 works great with the Slingbox Classic that I have overseas.

I hope the fix for Pro-HD comes out soon. I'd hate to miss my shows when I move overseas.

[nuke12]

Hi All,

If we are able to get At-Large working with the Pro-HD I don't think it is going to be a quick fix. There are a lot of differences here, and there will need to be a lot of changes put into place so that you are able to capture the higher quality videos that you are able to view with the Pro-HD. We don't have a fix available yet, I understand that this is frustrating, however we are looking into it. I'm sure we will make an announcement when we have any new information on this!

Best Regards,

Tasha Heinlein
Applian Technologies, Inc.

Tasha, if you want to keep your current paid users happy (on a short term basis), just fix the login problems using the lower screen resolutions. That would be a 2.1 ALR. :-)

Grouchy people like me will require the ALR 3.0.

Just a suggestion.

[chinavol]

I noticed this was from July. has there been any update or will an update be coming?
I just replaced my classic (burned by the latest slingbox rom) with the Pro-HD. I now see that this unit has made my At-Large-Recorder obsolete. I need the recording capabilities so if a fix is not on the way i guess I will switch to the Pro model? Is this model supported?
It would be great if you had a list of unsupported slingbox devices since you say no where in your product advertising you do not offer full support.

Hi All,

If we are able to get At-Large working with the Pro-HD I don't think it is going to be a quick fix. There are a lot of differences here, and there will need to be a lot of changes put into place so that you are able to capture the higher quality videos that you are able to view with the Pro-HD. We don't have a fix available yet, I understand that this is frustrating, however we are looking into it. I'm sure we will make an announcement when we have any new information on this!

Best Regards,

Tasha Heinlein
Applian Technologies, Inc.

[nuke12]

I noticed this was from July. has there been any update or will an update be coming?

Better look again. Her post was on the 24 of this month.


I just replaced my classic (burned by the latest slingbox rom) with the Pro-HD. I now see that this unit has made my At-Large-Recorder obsolete. I need the recording capabilities so if a fix is not on the way i guess I will switch to the Pro model? Is this model supported?

Guess you better return it but it is a shame because the Pro-HD is the much nicer box IMHO



It would be great if you had a list of unsupported slingbox devices since you say no where in your product advertising you do not offer full support.

The Pro-HD is the only one thats not working but I agree. It should be mentioned on the web page until they get a fix. The page either suggests or says in a number of places "Works with ANY SlingBox™ product".

[kusojiji]

I agree with Chinavol. Having the ability to record is very important. I sling from a timezone that is 17 hours different and don't want to have to stay up all night to watch my programs.

Nuke12, what's an ALR?

[nuke12]

Nuke12, what's an ALR?

ALR = At-Large Recorder

[kusojiji]

Nuke12,

Guess you got to it before I edited my response. I found out what ALR was and deleted my question. Funny how it is still in the post.

Thanks anyway!

[Tasha Heinlein]

The Pro-HD is the only one thats not working but I agree. It should be mentioned on the web page until they get a fix. The page either suggests or says in a number of places "Works with ANY SlingBox™ product".

Noted... we will be changing that area, thanks for pointing that out to us and I apologize for any confusion it may have caused

[chinavol]

on the picture quality after switching to the HD-Pro from the original classic. I only receive around 400kbps and switching unit has doubled the quality at the same bps rate.

It would be nice if the software would record the same quality but I would gladly accept any quality over nothing. Maybe that is not possible since the setup is completely different.

Anyone know of any other applications that can record the HD-Pro signal?

[nuke12]

Your getting better video at the same bit rate because the Pro-HD is using better compression ie. H.264 (MPEG4).

Actually the Pro-HD is able to stream using MPEG4 or the older MPEG2 (or is it WMV?). It depends on the clients capabilities and is negotiated in the setup packets.

[nuke12]

Noted... we will be changing that area, thanks for pointing that out to us and I apologize for any confusion it may have caused

Your quick. I see it has been done.

[chinavol]

I found a temporary solution. Not even close to Applian but mReplay will record output from the HD-Pro. It looks like its actually recording the output instead of reading directly from the box. Quality is good enough to convert to media players.
I though about changing to the slingbox pro but this HD-Pro picture quality and 5.1 sound combined with Applian's future high quality recording capabilities will be top drawer! I will limp along with this low quality recording and wait.

[nuke12]

I found a temporary solution. Not even close to Applian but mReplay will record output from the HD-Pro.

Yes it records, but as you say, the quality is not great. It's really ment for internet video clips. Something like YouTube and top quality video is not the prime requirement.

I'm sure you will be happy with your Pro-HD. I think it's the best box Sling Media has made so far. I know there are a lot of PAL users just itching to get a PAL version.

[sparker000]

Just as a point of note as it relates to conencting ALR2 to HD capable SLingboxes. ( I know this is not the PRO-HD)

I have been using a Slingbox Solo HD for many months and it has always worked great. At Large Recorder connects just fine. I did not have any trouble. The only trouble I am having relates to captured aspect ratio. 16:9 is not supported yet, so the capture is either stretched or squished. There is a curent posting on aspect ratios.

[nuke12]

Just as a point of note as it relates to conencting ALR2 to HD capable SLingboxes. ( I know this is not the PRO-HD)

I have been using a Slingbox Solo HD for many months and it has always worked great. At Large Recorder connects just fine. I did not have any trouble. The only trouble I am having relates to captured aspect ratio. 16:9 is not supported yet, so the capture is either stretched or squished. There is a curent posting on aspect ratios.

I think it was clearly stated in this post;
http://www.applian.com/aac/forum/showpost.php?p=3494&postcount=16
ALR works fine with all Slingboxes except the Pro-HD.

I also want to point out that all previous Slingboxes before the Pro-HD DO NOT stream HD quality video even though they have HD inputs. The box downconverts the video before streaming.

[sparker000]

Thanks. That is okay the overall picture quality is far better than classic Slingbox.


Thanks.

[nuke12]

Thanks. That is okay the overall picture quality is far better than classic Slingbox.


Thanks.

There is no denying that. And the step you see between the classic and the solo has been done again between the solo and the pro-hd.

[nuke12]

I would say Applian has been spammed.

080829k you should use English if your going to spam here.

[kusojiji]

Hi,

Any progress or update on getting ALR to work with PRO-HD?

[nuke12]

Hi,

Any progress or update on getting ALR to work with PRO-HD?

So far they have not made a commitment on if they will even develop an ALR for the ProHD.

They may not be working on the project at all? I hope this is incorrect because HD & 5.1 is the way of the future.

[kusojiji]

Wow, that would suck. I'd hate to think that I've invested all that hardly earned cash into these products only to have them not talk to each other! ;-)

[nuke12]

Wow, that would suck. I'd hate to think that I've invested all that hardly earned cash into these products only to have them not talk to each other! ;-)

Well, if your a paid user then my suggestion is to "yell and scream". Every other recording method is now working with the Pro-HD. There seems to be no reason ALR can't be made to work. All be it, none of them record the quality the Pro-HD can generate.

[kusojiji]

Well, if your a paid user then my suggestion is to "yell and scream". Every other recording method is now working with the Pro-HD. There seems to be no reason ALR can't be made to work. All be it, none of them record the quality the Pro-HD can generate.

Guess I'll start as suggested. Might do some other folks good.

When you say other recording methods, is there other software available that can record from the PRO-HD? I just tried SLR Recorder but it doesn't work for remote boxes, only local networked boxes.

[nuke12]

I just tried SLR Recorder but it doesn't work for remote boxes, only local networked boxes.

We can't talk about that here.

[kusojiji]

Roger that.

BTW, the new firmware for the PRO-HD did not do anything for ALR.

[chinavol]

Any progress on the ability to record from the pro HD?

There are a lot of Slingbox Pro HD users out here who have lost our ability to record our slingbox content. I stuck a DVR on my host system but frankly the ability to record and store on my Ipod is missed. I figured someone would tap this available market with a product, speaking for myself I would be willing to re-purchase, quality similar to the current content received with the classic is all that is expected. Actually space is more of an issue than picture quality. I think my situation is the same as the majority, viewing remotely the HD quality is not why we purchased the HD pro as difficult to get that speed. The picture quality in general in the 300bps to 800bps is much improved over the old setup. This is attractive and all we need to add is any type of recording capability.

[M1ke]

I installed the latest version of the ALR software and get the same errors as stated on this thread.

I purchased a Slingbox PRO-HD a few weeks back and just recently found this ALR application while searching for a way to record the SB stream.

Any updates for us with the PRO-HD?

[chinavol]

I guess Applian does nor care about the Slingbox market any longer? Still nothing about recording the PRO-HD.

SLR came out with a revision and it is working well with the HD. The picture quality is not high but watchable. The format can be transformed to Ipod very easily.

[dejong77]

i asked the applian support if there was any news regarding HD-pro solution. But got the same answer like last time. That there was no news and they will look at it in the future. :(

[kdperc]

Any progress made on getting ALR to connect to slingbox Pro-HD?

I just tried the demo version fo ALR 2 and wasn't able to get connected to my Pro-HD box.