Freecorder Toolbar not working with Windows Vista

[Link006]

The toolbar has no functionality with Windows Vista OTHER than recording my microphone, which is not what I use it for. I'm trying to record audio from YouTube videos so that I can play the songs without the video. This worked previously in Freecorder Toolbar 2.3 but no longer does.

Please do NOT suggest the following products to me:

Replay A/V
Replay Converter
Replay Media Catcher
Replay Music
WM Recorder

I have tried all of them and none of them have any functionality with Windows Vista whatsoever.

Any support you can provide for Freecorder Toolbar is appreciated.

Thank you.

[Tasha Heinlein]

I believe ALL of those products are compatible with Vista. If you are using IE you will need to turn off User Account Control:

Open Control Panel
Go to User Accounts
Click on Turn User Account Control on or off
Click continue to verify.
De-Select the Use User Account Control (UAC)...
Click OK
Re-start your computer

You will also need to be logged in as administrator.

Make sure you have Record from Freecorder Audio Driver checked in the settings.

Some people are uncomfortable turning off UAC, for these people I would suggest downloading Firefox and using that as their browser as turning off UAC isn't necessary with Firefox.
Let me know if you still have problems!!

[bamabluesman]

I installed Freecorder (have used it many times with win 2000) on new computer running vista home edition. I followed the instructions to turn off the user whatever (reluctantly) and restarted.

(I dont know how you say it works with Vista if you have to disable an important feature of Vista to make it work ?? I do NOT want firefox.)

That did not help so I uninstalled and reinstalled freecorder and still get the same results. What I get is a Box with message - since this is your first time using freecorder, go to the next page (or something like that). I click ok and the program stops and windows message comes up telling me it closed.

[bamabluesman]

http://www.applian.com/support-vista.php#sc

right click on volume control icon and follow directions on this site

[Jaims]

Freecorder is not working for me as well. I'm running Vista, all my drivers are updated, user account control is turned off. Is it working for anybody in Vista?

[Tasha Heinlein]

Freecorder is not working for me as well. I'm running Vista, all my drivers are updated, user account control is turned off. Is it working for anybody in Vista?

I have VIsta, and it works without issue for me. What is happening when you try to record?

Best Regards,

Tasha Heinlein
Applian Technologies, Inc.

[Rod Corkum]

I was having trouble getting Freecorder Toolbar to record on some web sites (I'm using Vista Home Premium). Some sites no problem, others I just had flatline when trying to record. I was having trouble trying to record a friend's podcast site so I submitted a support ticket a few weeks ago and Tasha responded with this suggestion.

Click on record in the toolbar and close out your browser (Freecorder will remain open). Now reopen your browser, go to the site and play the episode you want to record.

This worked for me on the site in question. Then today I saw bamabluesman's post below with the link. I followed the instructions in the section "How to enable an audio recording line in Windows Vista". When I did this, it solved the problem on my first web site issue - I no longer had to use Tasha's suggestion - the recording worked fine.

There was another site that I couldn't get to record and neither of these methods allowed me to get a recording - always flat line. Then I found that if I went to the Settings and selected "Record From Windows Input Device" and "Stereo Mix" in the Devices list, I was getting a recording although on playback it was so faint it was almost undetectable. A little experimentation found that if I cranked the Amplify slider almost fully to the right, the recording worked fine and I had good playback volume.

So I think it is now working for me although my suggestion is to play around with various recording settings - if one doesn't work, another might. Not exactly a simple click and record but we didn't exactly pay anything for this program either did we?

Rod Corkum

[Tasha Heinlein]

Hi Rod,

With a lot of systems if you check "Record From Windows Input Device" you are only able to record form the mic. You are one of the lucky ones! I will include that as an option in the future though, along with the advice I gave you. Thank you for your feedback on the issue!

Best Regards,

Tasha Heinlein
Applian Technologies, Inc.

[juanlfm]

Just bought a new laptop so have been trying to record streaming audio from BBC Radio 4 after installing Freeeecorder toolbar however I can only record from microphone. Is there a way of recording stream audio please?

[Jeff Lenney]

Hey everybody, it's VERY important for VISTA users to disable the UAC In vista. If you have not yet done so, please do so now:

Open Control Panel
Go to User Accounts
Click on Turn User Account Control on or off
Click continue to verify.
De-Select the Use User Account Control (UAC)...
Click OK
Re-start your computer

Other than that, please let us know if you have any further issues. It's getting hard to track multiple issues on the same thread, hence my posting that. :-)

Thanks for your understanding,

[tinman]

sometimes it works sometimes it doesn't. I don't think it is a good idea to turn of one of the main security features of vista just to get a recorder to work. Plus I think the main problem is that a lot of pcs these days seem to come with sound integrated and not a separate sound card.

In this case I try using the record using the freecorder driver but that sometimes it works and sometimes it doesn't, which is not good when trying to record a live stream. Confidence that it will record is not high.....

Any chance of creating a freecorder that just works in vista? I.e. you click record and it records without having fiddle about with this setting and that setting and still not knowing if it will work or not?

[Tasha Heinlein]

sometimes it works sometimes it doesn't. I don't think it is a good idea to turn of one of the main security features of vista just to get a recorder to work. Plus I think the main problem is that a lot of pcs these days seem to come with sound integrated and not a separate sound card.

In this case I try using the record using the freecorder driver but that sometimes it works and sometimes it doesn't, which is not good when trying to record a live stream. Confidence that it will record is not high.....

Any chance of creating a freecorder that just works in vista? I.e. you click record and it records without having fiddle about with this setting and that setting and still not knowing if it will work or not?

If you are uncomfortable turning off UAC, then you can use Firefox. With this browser it isn't necessary to turn off UAC. We are working on an updated version of Freecorder, but more than likely you will still need to turn off UAC when using IE.

Best Regards,

Tasha Heinlein
Applian Technologies, Inc.

[Pispot Gargrafarr]

I use the Toolbar 3.0 and it works with XP as well as With Vista, but only if I am logged in as an administrator. As a normal user the click on any of the toolbar icons just opens the Applian homepage ?! is this effect known ?
I also experience that the toolbar will never record anything when started after beginning of the music. I must click on record (as long as no sound is on), then click stop, start the music application and click on record again. As far as I know this is aknown effect, but maybe its a hint for those that cannot record with the toolbar.

[Tasha Heinlein]

I use the Toolbar 3.0 and it works with XP as well as With Vista, but only if I am logged in as an administrator. As a normal user the click on any of the toolbar icons just opens the Applian homepage ?! is this effect known ?
I also experience that the toolbar will never record anything when started after beginning of the music. I must click on record (as long as no sound is on), then click stop, start the music application and click on record again. As far as I know this is aknown effect, but maybe its a hint for those that cannot record with the toolbar.

You are correct, you need to be logged in as administrator. In most cases it works best to click record BEFORE starting what you want to record. Thank you!

Best Regards,

Tasha Heinlein
Applian Technologies, Inc.

[mrZoSo]

Hey everybody, it's VERY important for VISTA users to disable the UAC In vista. If you have not yet done so, please do so now:

Open Control Panel
Go to User Accounts
Click on Turn User Account Control on or off
Click continue to verify.
De-Select the Use User Account Control (UAC)...
Click OK
Re-start your computer

Other than that, please let us know if you have any further issues. It's getting hard to track multiple issues on the same thread, hence my posting that. :-)

Thanks for your understanding,
I have to disagree with turning UAC off, if anything that should be a last ditch effort if all else fails.
I have gotten Freecorder to run fine with UAC on on multiple machines running Vista Home Premium to Vista Ultimate x64.
Turning UAC off can be detrimental to other programs, especially if you've been running Vista with UAC on for a while.
UAC will cause some programs to use the VirtualStore and turning it off can render those programs useless. It will also virtualize certain registry entries as well.
Also it plays a big role in the security of Vista.
The only time I would turn UAC off is right after a fresh install of Vista using the Vista Installation DVD, this does not mean the recovery disc's, that many vendors provide.

The way I get it to work:

As mentioned before, and in the FAQ's
Sound Drivers- make sure you have the latest.
DEP- Turn On for essential Windows programs and services only.

Install as Administrator- Right click on installation file and click on Run as administrator. I always make sure my browser(s) are closed as well, before installing.

After installation is finished, go to Computer> local drive, usually C:> Program Files folder and look for these two folders:
Freecoder
Freecoder Toolbar

You'll do this to both folders:
Right click on the folder, click on Properties, click on Security tab, You should see a group listed in the top box Group or user names: called Users(computername\Users), high lite it and click on the Edit button.
You should see a similar window open, high lite Users(computername\Users again and in the box below Permission for Users, put a check in the check box next to Full Control under the Allow column, click apply and OK out.

Now this has worked for me 100% of the time, I hope it helps others too.

[Tasha Heinlein]

We are no longer recommending that users disable User Account Control. We appreciate your feedback and the info you have provided!!

Best Regards,

Tasha Heinlein
Applian Technologies, Inc.

[bigferg]

Dude, thanks for the advice....excellent recordings, no loss in quality, I am well impressed.......mind you took half an hour of my life but was well worth it....I was referred via link from audacity....combining both products....will highly recommend to other "MUSO" friends. :):):) Peace and Love from Ireland...music heals all wounds.......

[etcurrie]

Freecorder Toolbar 3.0 was working fine until I UPGRADED! Freecorder , itself is working fine but I get the Vista " freecorder has stopped working" crap. I have followed Tasha Heinlein's hints and some others still not working.

I UPGRADED ($19.95) for better quality sound (from 64kbps 128kpbs). I get this in Freerecorder. Now if I can just get the Toolbar functioning.

[Tasha Heinlein]

Freecorder Toolbar 3.0 was working fine until I UPGRADED! Freecorder , itself is working fine but I get the Vista " freecorder has stopped working" crap. I have followed Tasha Heinlein's hints and some others still not working.

I UPGRADED ($19.95) for better quality sound (from 64kbps 128kpbs). I get this in Freerecorder. Now if I can just get the Toolbar functioning.

There is no option to "upgrade" the toolbar. Are you using the desktop version of Freecorder? This is a entirely different program, which - I know - it's hard to guess since they have the same name. Any advice I gave to you was with the information that you were using the toolbar.

Best Regards,

Tasha Heinlein
Applian Technologies, Inc.

[mr.techi]

Ok, so I had this problem where when i hit record the error message "Data Execution" Prevention stopped this program." It's annoying, but can be overridden.
Go to your Start menu and look for Computer and second click it and go to properties. or go to Control panel and go to system

The system window comes up go to advanced system settings get through the UAC and the system properties box comes up

click "settings" under "performance" go to "Data Execution Prevention"

click "Turn on DEP for all programs and services except those I select"
the list-box clears up.

go to Add. If you did not change the file path you should paste

"C:\Program Files\Freecorder Toolbar\Freecorder.exe"

into the file name box (w/o quotes) and then click "Open" on the list it should say "Freecorder Application and it should be checked.

Click Apply and then restart your computer and it should work fine. :)

[rayhull]

Vista home premium 64 bit. I.E 7 Freecorder is grayed out in View, Toolbars.
Works fine in Firefox 3. Must be I.E issue. (account control is disabled)