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View Full Version : A&R Toolbar not available to multi user a/c's


LordLucan
04-19-2009, 10:27 PM
The toolbar is showing correctly in Admin a/c, but in other user a/c's it does not properly present & shows message, 'Unable to retrieve buttons from Ask.com.' with a Retry button. Hitting Retry briefly flashes the message, 'Retrieving buttons from Ask Toolbar...'

Can this be corrected or is toolbar unavailable to multi user a/c's & will this always be the case?

Tasha Heinlein
04-20-2009, 08:32 AM
You must be administrator to use the toolbar.

LordLucan
04-20-2009, 09:13 AM
Tried changing my a/c to administrator, with a restart, but still have same message. Any ideas.
Thanks

Tasha Heinlein
04-20-2009, 12:57 PM
It worked for you as administrator when you first installed it,correct? Please reinstall the toolbar. Thank you!

primos63
04-20-2009, 09:14 PM
Having to be the administrator for the toolbar to work is weak. This isn't an
administrative tool. So I guess you have two options. Either make all users administrators, bad idea, or you don't use this application.