Records into asf file that won't play

[Dizzie]

Finished recording is in asf format and won't play in WMP or anything else. How do I play it? I even tried converting it to no avail.

[Cheryl Wester]

If the original file won't play then converting it won't work either. In all probability the original file has something wrong with it. If you continue to have a problem please contact tech support for more detailed information regarding this issue. Thanks.

[Dizzie]

I am recording a live stream and it always records it as an asf file that won't play...(I've done this several times) any suggestions? Or does the program not record and save live videos?